Automatically add contacts to DataFlows from 6,000+ apps. Build SMS marketing lists from your CRM, forms, e-commerce platforms, and events.
The Create Contact action automatically adds new contacts to your DataFlows SMS contact database when triggered by events in your other apps. Perfect for Australian businesses wanting to build SMS marketing lists, sync CRM contacts, collect event attendees, or manage customer databases - all without manual data entry.
Popular Australian Use Cases: Sync Salesforce/HubSpot leads, add Shopify customers to SMS lists, collect event registrations, build contact groups from web forms, create patient databases for healthcare, and more.
Select from 6,000+ apps like Salesforce, Shopify, Gravity Forms, Eventbrite, Mailchimp, Typeform, or Google Sheets as your contact source.
Map your trigger data to contact fields: name, phone number (required), email, custom tags, and contact group assignments.
When your trigger fires, DataFlows instantly creates the contact in your database with all mapped fields and group assignments.
Send targeted SMS campaigns to your auto-populated contact groups directly from DataFlows dashboard or via additional Zap automations.
Contact's mobile number. Australian format: 0412345678 or +61412345678. International numbers supported with country code.
Contact's first name for personalization in SMS messages. Recommended for better engagement.
Contact's last name. Helps with identification and professional communication.
Contact's email address. Useful for multi-channel campaigns and contact verification.
Assign contact to one or more groups (e.g., 'VIP Customers', 'Sydney Events', 'Newsletter Subscribers'). Create groups in DataFlows dashboard first.
Add custom tags for segmentation (e.g., 'Lead Source: Web Form', 'Industry: Healthcare', 'Budget: $10k+'). Comma-separated.
Store additional data like customer ID, order history, preferences, or any custom fields you've created in DataFlows. Up to 10 custom fields supported.
Set marketing consent status: Opted In, Opted Out, or Pending. Important for Australian anti-spam compliance (Spam Act 2003).
Here are 12 proven ways Australian businesses use the Create Contact action to automate contact management and build SMS marketing lists:
Automatically add new Australian Shopify/WooCommerce customers to your DataFlows contact groups for future SMS campaigns.
Sync new leads from Salesforce, HubSpot, or Pipedrive to DataFlows contact lists automatically.
Build SMS contact lists from event registrations for sending updates, reminders, and post-event follow-ups.
Convert Australian web form leads into DataFlows contacts for SMS follow-up campaigns.
Capture webinar attendees from Zoom/GoToWebinar and create DataFlows contacts for future communication.
Create DataFlows contacts from new patient registrations for appointment reminders and health updates.
Sync loyalty program signups from Square, Lightspeed, or custom apps to DataFlows for SMS rewards campaigns.
Build Australian property buyer/seller contact lists from website inquiries and open home registrations.
Convert email newsletter subscribers to SMS contacts for breaking news alerts and exclusive content.
Build SMS marketing lists from Australian competition entries and giveaways (with consent).
Create contacts from restaurant, hotel, or tour bookings for future marketing and feedback requests.
Automatically create DataFlows contacts from new support tickets for SMS status updates.
Only create contacts who have explicitly opted in to receive SMS. Required by Australian Spam Act 2003. Add a checkbox to your forms: "I agree to receive SMS updates".
Use Zapier's "Formatter" tool before the Create Contact action to clean and validate phone numbers (remove spaces, check format, ensure Australian numbers).
DataFlows automatically prevents duplicate phone numbers. If a contact already exists, the action will update it instead of creating a duplicate.
Create specific, descriptive group names: "June 2025 Webinar Attendees" instead of "Group 3". Makes campaign targeting easier later.
Include useful tags like: Lead Source, Date Added, Campaign Name, Product Interest. Helps with segmentation and analytics.
Add a "Send SMS" action after creating contact to welcome them and confirm opt-in. Include opt-out instructions: "Reply STOP to opt out".
Map extra data like purchase history, preferences, birthday, location. Use in future SMS campaigns for better personalization.
Add Zapier "Filter" step before creating contact: Only create if phone number exists, only Australian numbers, only high-value leads, etc.
Add a Google Sheets step to log all created contacts with timestamp. Helpful for compliance audits and tracking growth.
Create different groups based on actions: "Downloaded Whitepaper", "Attended Webinar", "High Value Customers ($1000+)". Enables targeted SMS campaigns.
Solutions:
Solutions:
Note: This is expected behaviour! DataFlows prevents duplicate phone numbers. If you want to update existing contacts, this is actually a feature, not a bug.
Solution: Ensure tags are comma-separated. Format: Tag1, Tag2, Tag3 not Tag1;Tag2;Tag3. Check for typos or extra spaces.
Solution: Create custom fields in DataFlows dashboard first. Navigate to Contacts → Custom Fields → Add Field. Then use the exact field name in Zapier mapping.
Enhance contact data before creating:
Use Zapier Paths to assign contacts to different groups based on conditions:
After creating contact, trigger multi-step SMS sequences:
Keep DataFlows and your CRM in sync:
Migrate existing contact lists to DataFlows:
Join hundreds of Australian businesses using DataFlows + Zapier to build and manage SMS contact lists automatically.