Connect your SMS with 6,000+ apps
Automate SMS workflows without code. Connect DataFlows SMS with your CRM, e-commerce, support, and marketing tools using Zapier's powerful automation platform.
Powerful automation features that make integration seamless
Real-time webhooks with no polling delays. Get notified instantly when SMS events occur.
Advanced AI for sentiment analysis and automatic message categorisation.
Select sender IDs and contact groups directly in Zapier without copying IDs.
Schedule SMS for future delivery to reach customers at the perfect time.
Connect DataFlows SMS to Zapier in 3 simple steps
Sign up at sms.dataflows.com.au and get your API token from Settings → Developers → API
In Zapier, search for "DataFlows SMS" and click "Sign in" when prompted
Choose a trigger or action and connect with 6,000+ apps to build powerful workflows
Events that automatically start your Zaps
Triggers instantly when your DataFlows virtual number receives an SMS message.
Use Cases:
Triggers when an incoming SMS contains a specific keyword or phrase (STOP, HELP, custom commands).
Use Cases:
Triggers when the delivery status of a sent SMS changes (Delivered, Failed, Bounced).
Use Cases:
Triggers when your SMS credit balance drops below a threshold (default: 100 credits).
Use Cases:
Tasks your Zap performs automatically
Send an SMS message to a single recipient. Optionally schedule for future delivery.
Examples:
Create a new contact and add them to a contact group in DataFlows SMS.
Examples:
Use advanced AI to automatically categorise SMS messages into your custom categories.
Examples:
Use advanced AI to analyse sentiment of SMS messages (Positive, Negative, Neutral).
Examples:
See how businesses automate SMS workflows with Zapier
Shopify order changes → Send SMS with tracking link
Apps: Shopify + DataFlows SMS
Abandoned cart → Send SMS reminder with discount code
Apps: Shopify + DataFlows SMS
Positive sentiment → Ask for review
Apps: DataFlows SMS + Sentiment AI
Categorise SMS → Route to correct Zendesk department
Apps: DataFlows SMS + Categorisation + Zendesk
SMS from VIP + negative sentiment → Alert manager
Apps: DataFlows SMS + Sentiment + Slack
Calendar event 24h before → Send SMS reminder
Apps: Google Calendar + DataFlows SMS
Keyword REFILL → Auto-reply with refill status
Apps: DataFlows SMS + Keyword Match + Airtable
Categorise intent → Update HubSpot with lead score
Apps: DataFlows SMS + Categorisation + HubSpot
New lead → Welcome SMS → Day 3: Info → Day 7: Offer
Apps: Airtable + DataFlows SMS + Delay
Pro tips for building effective SMS automation workflows
❌ Bad: Your order has shipped✅ Good: Hi Sarah, your order #1234 has shipped!
❌ Bad: Check your email for details✅ Good: Track your package: example.com/track/abc123
Keep under 160 chars for single SMS segment to save costs
❌ Bad: Type 1, Type 2, Type 3✅ Good: Delivery Issue, Billing Question, Product Inquiry
Help AI understand context: 'package lost, late delivery, tracking not working'
Only act on high confidence (>0.7). Low confidence (<0.6) → route to human
Common issues and their solutions
Solutions:
Solutions:
Solutions:
Solutions:
Create a new Zap in Zapier, search for 'DataFlows SMS', and sign in with your API token. You can find your API token at: https://sms.dataflows.com.au/developers/api
All DataFlows SMS triggers are instant webhooks with no polling delays. You'll receive notifications in real-time as soon as events occur.
We use advanced AI technology for both sentiment analysis and message categorisation, providing accurate results with confidence scores.
Yes! The Send SMS action includes an optional Schedule Time field where you can specify when the message should be sent.
Phone numbers must be in E.164 format (+61400000000). Use Zapier's Formatter tool to convert numbers if needed.
The Low Balance Alert trigger will notify you when credits drop below 100. You can set up automatic top-up workflows or email notifications to your billing team.
Connect DataFlows SMS with 6,000+ apps and start building powerful automations today.